Vacant job

Do you have experience in sales and customer service?

We are currently looking for an Inside Sales Representative for Ahlsell, a developmental consulting assignment in a business-oriented role. Here, you will work in a warm and inclusive culture with a focus on development, collaboration, and sustainability.

About the role

Do you want to help develop the business within one of Ahlsell's most expansive segments? We are now seeking an Inside Sales Representative for the Real Estate team – a 6-month consulting assignment via Poolia with good possibilities for extension!

As an Inside Sales Representative, you will have daily contact with customers, primarily via phone and email. You will collaborate closely with outside sales representatives, store colleagues, and specialists to create a smooth and consistent customer experience. The role involves handling incoming inquiries and proactively working to develop the business together with customers.

We welcome your application today! Interviews and selection are ongoing, and the position may be filled before the final application date.

Your main responsibilities

In this role, you will have ongoing contact with customers via phone and email and work closely with outside sales representatives, store teams, and specialists to ensure an efficient and professional customer experience.

Your main responsibilities include:

• Handling orders, quotations, as well as returns and complaints
• Responding to incoming customer inquiries via phone and email
• Contributing to a high level of service and strong customer satisfaction
• Collaborating with the sales organization to drive the business forward
• Actively working on upselling and identifying new business opportunities
• Following up on sales and customer activities in business systems
• Participating in internal meetings and contributing to improvement and development work

The position is linked to a region covering Mjölby, Motala, Linköping, Norrköping, Katrineholm, and Nyköping. The specific location will be determined through dialogue.

Who are you?

We are looking for someone with a strong service focus, a structured working style, and who thrives in a dynamic daily routine with a high pace and many points of contact. You have a business-oriented approach and are skilled at creating and developing relationships. The role requires the ability to prioritize, work in an organized manner, and handle multiple parallel tasks, while feeling comfortable in a communicative role.

We prefer that you have:

• Experience working in customer service, sales, or inside sales
• Preferably a background in technical trade, construction, installation, or the real estate industry
• Good experience working with business systems, such as SAP, Vivaldi, or similar
• The ability to express yourself clearly and professionally, both verbally and in writing

About the company

Ahlsell is where people live, work, and spend their lives. As a leading distributor of technical installations, we drive development together with our customers for those who manufacture, install, build, repair, and maintain. With a wide range of sustainable products and services, our specialist knowledge, and world-class logistics, our job is to make the daily lives of our professional customers easier. With a turnover of approx. 50 billion SEK, approx. 7,500 employees, over 300 stores, and four central warehouses, we do everything to fulfill our customer promise: Ahlsell makes it easier to be a pro!